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Investors in People 

We are proud to have achieved Gold Standard accreditation from ‘Investors in People’, placing Onecom in the top 25 employers of this internationally recognised scheme. We scored 790/ 900, which puts us in the top 3% of UK businesses, and an achievement we’re very proud of! 

What is IIP 

The Investors in People Award celebrates businesses that put people above all else. They thoroughly test the organisations performance with totally anonymous surveying as well as interviews with employees, evaluating strategic plans and performance reviews for personal development. They also consider employee benefits, people recognition, corporate social responsibility, as well as mental and physical wellbeing of employees. 

What this means? 

We have been investing in our people, processes and systems. We know that are people are fundamental to our success, so we have worked hard to ensure that Onecom is consistently a great place to work. We have found that in creating a fun and inclusive atmosphere, in turn, drives our productivity.  

I am so proud to work for a company that even in the most difficult times, pulls together to keep us on track for success.

Despite the circumstance we find ourselves in, we’re creating opportunity and looking out for each other. Go Onecom!

Kev Galway
Head of Digital Marketing

What helped us achieve this?

Setting a clear standard
Ensuring everyone understands our growth ambitions and strategy ensure we all share the same focus: Customer, People, Independence, Partner.

Improving communication
With regular face-to-face roadshows (and in the current climate virtually)  we encourage questions from everyone and give straight forward answers.


Ensuring recognition was given
We improved how we celebrate and recognise exceptional work from small wins, to big moments – with a personal touch.

Success to me has been simple as I am really proud to work for Onecom in my current role, being able to lead my team in a focused, fair and balanced way to enable them to go above and beyond for our customers.

Tracy Gough
Customer Service Manager


Here’s what a few of our employees had to say about life at Onecom

The future? 

We are laser focussed on delivering the best employee experience we can. We understand that happier employees equal happier customers, and that approach is therefore good for both society and business. 

“I am delighted we’ve attained this high standard of employee experience at Onecom. It’s an important milestone in our mission to become the best place to work in the sector. We know the work doesn’t stop here, and we will continue to focus on how we support our people, especially during this period of uncertainty and the changes in life at work that it has driven.” 

Ben Dowd, CEO 


#makeworkbetter #Onecom #IIP 


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